Help & FAQs

Go to Profile → tap your avatar → Edit Profile → tap the avatar to choose a new one from our presets.

On the login screen, tap 'Forgot Password'. Enter your email and we'll send you a reset link.

Contact our support team via email or WhatsApp and we'll process your account deletion request within 48 hours.

Go to the Cycle tab → tap any day on the calendar → select your flow intensity and save.

Predictions improve as you log more cycles. After 3+ cycles, predictions are generally within 1-2 days for regular cycles. This is not a medical device — always consult your healthcare provider.

Basal Body Temperature (BBT) is your lowest resting temperature. A sustained rise of 0.2-0.5°C after ovulation confirms that ovulation occurred. Log your temperature each morning before getting out of bed.

Yes. All sensitive cycle data (temperature, symptoms, notes) is encrypted with AES-256 before storage. We never share your health data with third parties.

Go to Profile → My Appointments → tap the booking icon, or navigate to the booking screen. Select a date, time, and consultation type.

Yes, as long as it's more than 24 hours before your appointment. Go to your appointment details and use the Reschedule or Cancel options.

Yes! When booking, use the 'Attach Cycle Data' option to generate a PDF report of your cycle history. Your consultant will receive it with the booking.

Go to Profile → My Orders → tap on your order to see its current status and tracking information.

We accept all major credit/debit cards through our secure payment processor.

Contact our support team within 30 days of delivery. Products must be unopened and in original packaging.